How to manage employee absences and last-minute unavailability

Published on
October 26, 2023
How to manage employee absences and last-minute unavailability

Main causes of absenteeism in the workplace

Absenteeism refers to the unexpected absence of employees for reasons such as:

  • sick leave
  • unexplained absences
  • work-related accidents

Several factors contribute to absenteeism:

  • health issues: physical illness or mental health concerns often lead to absences
  • personal problems: family conflicts, bereavement, or new personal responsibilities may result in unplanned leave
  • working conditions: difficult schedules, strained relationships with colleagues or managers, and demanding physical work can increase absence rates

Analysing absenteeism to find solutions

To address high absenteeism and manage absences effectively, employers need to track the frequency, causes, and duration of absences. Creating a detailed employee record helps centralise this data, including:

  • employee details (name, role, seniority)
  • type and duration of absence
  • dates and justifications

This record provides a clear view of absenteeism trends over time, enabling employers to identify patterns and adjust policies if necessary.

Using HR software simplifies this process by automatically collecting and analysing absence data. A dashboard view displays key absenteeism indicators in real time, giving HR teams immediate insights and freeing up time for more strategic tasks.

Solutions to reduce employee absences

individual return-to-work interviews

When employees return after an absence, a brief interview helps managers understand the reasons behind the absence. This approach also supports reintegration into the team and helps identify potential workplace issues.

Medical checks

Employers may arrange independent medical checks to verify the validity of medical leave. This practice helps detect potential abuse and discourages unjustified absences.

Attendance bonuses

Some companies offer attendance bonuses to reward consistent attendance. These bonuses can be reduced or withheld in case of absences, even if justified, encouraging employees to minimise avoidable leave.

Improving working conditions

Poor working conditions often contribute to absenteeism. Factors such as stress, burnout, or physical strain can lead to long-term sick leave or unexplained absences.

Employers must comply with working time regulations, including:

  • maximum 10 hours per day (or 12 hours if specified by a collective agreement)
  • maximum 48 hours per week
  • 20-minute break after 6 consecutive hours
  • minimum 35 consecutive hours of weekly rest

Respecting these limits helps safeguard employee health and wellbeing.

Respecting leave preferences

Allowing employees to choose leave dates when possible reduces frustration and absenteeism. Employees who feel their personal and professional needs are balanced are less likely to take unplanned leave.

However, employers can refuse leave requests under certain conditions, such as:

  • business continuity requirements
  • peak activity periods
  • exceptional circumstances

Refusals must always be justified and aligned with labour regulations.

Using HR software to manage absences

Adopting HR software designed for absence and leave management simplifies the process and reduces errors. Manually updating Excel sheets is time-consuming and prone to mistakes.

With a digital planning tool, employees can access their personal calendars, submit leave requests, and update their availability in real time. HR teams are notified instantly, speeding up approvals and enabling faster adjustments to team schedules.

Handling last-minute absences

Build a candidate pool for quick replacements

A candidate database of qualified individuals who have already applied to the company helps speed up emergency replacements. Maintaining this pool allows HR teams to quickly find suitable replacements when urgent needs arise.

Internal replacements

Launching a company-wide call for volunteers is another effective solution. Internal employees may be willing to work overtime to cover shifts, especially if incentives are offered.

HR software also helps identify available internal candidates by providing a clear view of all employee schedules. Once a replacement is found, the software updates schedules automatically, reducing errors and improving transparency.

Managing absences, especially unplanned ones, is a key challenge for employers. A clear absence policy, regular communication with employees, and the right digital tools make this process much smoother. With real-time absence tracking, automated planning, and data analysis features, HR software helps companies maintain productivity and meet legal requirements while promoting a fair and transparent leave system.