How to train employees to use a time clock system

Published on
November 27, 2023
How to train employees to use a time clock system

Implementing a time clock system in your company requires more than just installing hardware or downloading an app. To ensure proper use and full compliance with labor laws, employees must be informed, trained, and reassured about how the system works and their rights.

Choosing the right time clock and informing staff

Before introducing a time clock, the employer must select the system that fits the company’s needs, size, and operational constraints. Options include:

  • Mechanical time clocks (less common today)
  • Badge-based time clocks
  • Mobile time clock apps, ideal for field workers or remote employees

Once the system is chosen, employee representatives (such as the CSE in France) must be consulted, and the whole workforce should be formally notified of the upcoming change.

Training employees to use the time clock

Employees who need to clock in/out

All employees required to clock in must receive clear instructions. Training should cover:

  • How to clock in and out correctly
  • What to do if they forget to clock in
  • How to handle technical issues
  • What data is collected and how it’s used

The training is usually brief—30 minutes is often sufficient for basic systems.

HR and payroll staff using the time clock data

Employees in HR and payroll need more in-depth training. They must learn how to:

  • Access and analyze the data
  • Verify working hours and absences
  • Export data to payroll software
  • Respect GDPR rules when handling personal data

The training length depends on the complexity of the software used.

Communication matters

Beyond technical training, it’s essential to address employees’ concerns. Time clocks can trigger resistance if workers feel they are being over-surveilled. To avoid this:

  • Explain that time tracking is a legal requirement under the Labor Code.
  • Emphasize the benefits for employees, such as accurate payroll, transparent overtime tracking, and fairer workload distribution.
  • Clarify that the time clock is not a monitoring tool, but a way to protect employee rights.
  • Inform employees about how their personal data is protected, who can access it, and for how long it is stored.

Why time clocks benefit companies and employees

Legal obligation

Employers have a legal duty to record working hours. This is not optional—it’s required by the Labor Code and reinforced by European case law (May 2019 ruling by the European Court of Justice). However, companies are free to choose their preferred method, provided it complies with GDPR and CNIL (in France).

Advantages of using a time clock

A time clock system offers many operational benefits:

  • Accurate recording of working hours
  • Automated overtime calculation
  • Real-time leave and absence tracking
  • Faster and error-free payroll processing
  • Reduced disputes over working hours and pay

Employee rights with time clocks

Employees cannot refuse a legally compliant time clock system, but they do have specific rights, including:

  • Access to their own time records
  • The right to request corrections if errors occur
  • The right to know how data is used and who can access it
  • Protection from invasive surveillance (e.g., location tracking or biometric data collection)

Balancing transparency and compliance

To ensure smooth implementation, employers should:

  • Explain the legal obligations driving the time clock system
  • Clarify how the system works and how it benefits employees
  • Give employees a way to ask questions and raise concerns

The goal is to make the time clock feel like a tool for fairness and transparency, rather than a method of surveillance.